There are many IVR’s present today in the market. TeleCanor is a class apart from all of them. Here’s why
Plug and Play – No more long waiting periods for IVR deployment. Plug and Play nature of our IVR means less work
on customer’s premise. It also means no R&D at the customer’s expense.
Multi-tier Component Architecture – – It’s the only IVR with three distinct tiers. The logic dispensing server (LDS),
Database Connection Server (DCS) and CTI server (CTIS) are mutually exclusive in their existence. This means
better maintenance and faster deployment as DCS and CTIS are stress tested before we dispatch the server on site.
Fast Customization –VXML platform ensures that any changes desired by the customer are executed without the
hassle of re-coding again and again.
IVR cum Dialer- We understand our customers need and that is why our IVR’s double up as dialers also.
Most organizations today want to reduce cost of service and cost of customer acquisition and that is where our IVR
doubling up as dialers come in handy.
