Call Center / IVR
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Call Center/IVR Usage: Using TeleCanor at the call center is a four step simple process. Please read below.


At the call center, the TeleCanor system identifies the customer automatically, by his/her mobile number with which he/she has registered with TeleCanor. It ensures that not even once any information personal to the customer is stored at the desktop application of the call center agent. All information is with the TeleCanor IVR which guarantees complete security. When the customer types his PIN on the Telecanor, it is not accessible to the call center agent and the transaction is secured against thefts and frauds.
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